Built for Winter

The Briarford Hooded Puffer: warm, light and made for the coldest days of the year.

Discover the Briarford

Frequently Asked Questions

How long does delivery take?

We offer free shipping on all orders within Germany — with no minimum order value. Your order is processed within 1–2 business days and usually arrives within 7–12 business days. As soon as your package leaves our warehouse, you will receive a tracking link by email so you can follow your shipment at any time.

What happens if the item doesn’t fit or I don’t like it?

No problem! You are covered by our 60-day guarantee, giving you a full two months to decide whether the item is right for you. If it doesn’t fit or simply doesn’t meet your expectations, just return it for a full refund or exchange — no uncomfortable questions asked.

How can I return an item?

Returning an item is simple. Pack the item in its original packaging, use the prepaid return label included with your order, and drop the package off at your nearest DHL branch or parcel shop. Once we receive the return, your refund will be processed within 5–7 business days to your original payment method.

Is shopping on your website safe?

Absolutely. Our checkout is fully protected with SSL encryption, and we accept all major payment methods, including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay. Your personal and payment information is always protected — your card details are never stored by us.

How do I find the right size?

On every product page, you’ll find a detailed size chart with measurements in centimeters. If you are unsure between two sizes, we generally recommend choosing the larger size for a more comfortable fit. Still unsure? Our customer support team will be happy to help — simply contact us, and we’ll help you find your perfect size.